Return, Refund & Cancellation Policy

Effective Date: 19 June 2026

At Amazing Bazar, customer satisfaction is important to us. This Return, Refund & Cancellation Policy outlines the conditions under which returns, refunds, replacements, and cancellations may be processed.

1. Order Cancellation

• Orders may be cancelled before they are dispatched from our warehouse.
• Once an order has been shipped, cancellation requests cannot be accepted.
• Amazing Bazar reserves the right to cancel any order due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.

2. Return Eligibility

Customers may request a return if:

• The product received is damaged, defective, or incorrect.
• The return request is submitted within 7 days of delivery.
• The product is unused and returned in its original packaging with all tags, accessories, and invoice.

3. Non-Returnable Products

The following products are generally not eligible for return:

• Customized or personalized items.
• Products damaged due to misuse or improper handling.
• Gift cards or promotional items.
• Products marked as non-returnable on the product page.

4. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery.
• Provide your order number and clear photographs of the product and packaging.
• After verification, we may offer a replacement, refund, or store credit as applicable.

5. Refund Process

• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited to the original payment method used during purchase.
• Processing time may vary depending on your bank, card issuer, or payment provider.

6. Shipping Charges

• Original shipping charges are generally non-refundable.
• If the return is due to an error on our part, return shipping charges may be reimbursed where applicable.

7. Return Rejection

Returns may be rejected if:

• The product has been used, damaged, or altered after delivery.
• The original packaging is missing.
• The return request is made after the allowed return period.
• The product does not meet the eligibility criteria mentioned in this policy.

8. Limitation of Liability

Amazing Bazar's liability shall be limited to the value of the product purchased. We shall not be liable for indirect, incidental, or consequential losses arising from the use of our products or services.

9. Policy Updates

Amazing Bazar reserves the right to modify this policy at any time without prior notice. Updated versions will be posted on this page.